Payments Options
We accept PayPal and all major credit cards
Shipping Options
We ship same business day, Monday to Friday before to 3 PM cleared Payments, Western Australia Time
Estimated delivery dates include warehouse handling time, and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.
NOTE: We ship same day after receiving your cleared payment. The payment is considered "cleared" after the money from the buyer has been deposited into our bank account.
Order Status
Access "My Account / Order Status" at the top right-hand side of our page to check your orders status.
The Easy Way to Keep Track
Access: http://auspost.com.au/parcels-mail/our-tracking-service.html and enter your tracking number*.
*You are going to receive your tracking number after the approval of the request.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
General Returns Policy
*Damaged or Faulty Items
If you received a damaged or faulty item, you should contact us by phone or email within 5 days after successful delivery. We reserve the right to ask for evidence as photos of the item. After the process of Returns, we can send to you a new item or you can ask for the cancellation. We will pay for the return shipping costs if proved that the problem was ours.
Return of Electrical Items
For every Electrical item, the spare must be fitted by a properly qualified person who carries out electrical repairs. If an electrical item that has been fitted by this qualified person and it had one analysis considered for return, the Australia Appliance Parts will ask for a copy of a work invoice from a qualified person or business. The invoice must state the work carried out, list all parts replaced, and the reason of the electrical item problem. The Australia Appliance Parts reserve the right to have the item tested again when it comes for our warehouse before we make a decision on replacement or refund. We reserve the right to do not do accept the replacement or refund if the Electrical items were fitted and do not fix the problem because of miss diagnosis by either the customer or a properly qualified person.